Glasgow SEO – Terms of Service

These Terms of Service ("Terms") govern your access to and use of our website at www.glasgowseo.uk (and any subdomains) and any related services, content, features, tools, and the SEO, local search optimisation, GEO optimisation, website audits, fix sprints, maintenance retainers, and other digital marketing and professional services we provide (collectively, the "Site" and "Services").

By accessing or using the Site, or by engaging us to provide any Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site or engage our Services.

If you are accepting these Terms on behalf of a company, organisation, or other legal entity, you represent and warrant that you have full legal authority to bind that entity to these Terms.

1. About Us

This Site and the Services are operated and provided by Flora Fusion Holdings Ltd, a limited company incorporated in Scotland with company number SC753532, trading as Glasgow SEO ("we", "us", "our", or "Glasgow SEO").

Registered Office: 28 Rutland Square, Edinburgh, EH1 2BW, United Kingdom.
Contact Email: admin@glasgowseo.uk

We process personal data as a data controller in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Details are set out in our Privacy Policy.

2. Use of the Site and Services

You agree to use the Site and Services only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the Site or Services.

Without limitation, you must not:

Violate any applicable laws, regulations, or codes of practice (including data protection, consumer protection, and intellectual property laws);
Upload, post, transmit, or otherwise make available any content that is defamatory, obscene, offensive, discriminatory, or infringes any third-party rights;
Attempt to gain unauthorised access to any part of the Site, our systems, servers, or data, or interfere with the proper working of the Site or Services;
Use any automated means (including bots, scrapers, crawlers, or similar technologies) to access the Site or extract data without our prior written consent;
Introduce, upload, or transmit any viruses, malware, Trojan horses, worms, or other malicious or harmful code or data;
Use the Site or Services for any fraudulent, misleading, or unlawful commercial purpose.

We reserve the right to suspend, restrict, or terminate your access to the Site or any Services (in whole or in part) at any time without prior notice if we reasonably believe you have breached these Terms or if we consider it necessary to protect our legitimate interests, other users, or the integrity of the Site or Services.

3. Services and Information Disclaimer

The Site and all content, information, tools, reports, audits, recommendations, case studies, and materials provided through it or in the course of providing the Services are for general informational, illustrative, and educational purposes only. They do not constitute professional, legal, financial, investment, or other advice.

Any specific SEO, local search optimisation, GEO optimisation, website audit, fix sprint, maintenance retainer, or other digital marketing or professional services we agree to provide to you will be governed by a separate written Statement of Work, service agreement, order form, or other contract (each a "Service Agreement") which will set out the agreed scope of work, deliverables, fees, payment terms, timelines, and any specific performance metrics or KPIs. These Terms apply in addition to, and do not replace or supersede, any such Service Agreement. In the event of any conflict or inconsistency between these Terms and a Service Agreement, the terms of the Service Agreement shall prevail in respect of the services described in that Service Agreement.

You are responsible for providing accurate, complete, and timely information and cooperation reasonably required by us to perform the Services. Delays or failures by you to provide such information or cooperation may affect timelines, deliverables, and fees.

4. User Accounts

If you create an account on the Site:

You must provide accurate, current, and complete information during registration and keep such information up to date;
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account;
You must notify us immediately of any unauthorised use of your account or any other security breach.

We reserve the right to disable, suspend, or terminate any account at any time if we reasonably believe these Terms have been breached or if the account is being used in a manner that may harm us, other users, or the Site.

5. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, icons, software, code, designs, reports, audits, templates, and other materials (collectively, "Content"), is owned by or licensed to us and is protected by intellectual property laws including copyright, trade mark, and other proprietary rights.

You may view, download, and print Content from the Site for your personal, non-commercial use only, provided that you do not modify, reproduce, distribute, or create derivative works from such Content without our prior written consent.

You must not reproduce, copy, distribute, modify, create derivative works from, publicly display, or commercially exploit any Content without our prior written permission. All rights not expressly granted are reserved by us.

6. User Content

If you submit, upload, post, or transmit any content, data, materials, or information to or via the Site or in connection with the Services ("User Content"), you retain ownership of your User Content but grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and sublicensable licence to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content for the purposes of operating, improving, and providing the Site and Services, and for our legitimate business purposes.

You represent and warrant that: (a) you own or have all necessary rights to grant the licence above; (b) your User Content does not infringe any third-party intellectual property, privacy, or other rights; and (c) your User Content complies with these Terms and all applicable laws.

7. Prohibited Uses

In addition to the restrictions in section 2, you must not use the Site or Services to:

Engage in any fraudulent, deceptive, or unlawful activity;
Send unsolicited commercial communications (spam) or engage in any form of unauthorised marketing;
Introduce, upload, or transmit any viruses, malware, or other malicious code;
Attempt to interfere with, disrupt, or damage the Site, Services, or any related systems or networks.

8. Third-Party Links

The Site may contain links to third-party websites, resources, or services that are not operated or controlled by us. We do not endorse, and are not responsible or liable for, the content, accuracy, availability, policies, or practices of any third-party sites or services. Your use of any third-party links is at your own risk, and we recommend that you review the terms and privacy policies of any third-party sites you visit.

9. No Guarantees and SEO-Specific Disclaimers

The Site and Services are provided on an "as is" and "as available" basis without any warranties or representations of any kind, whether express or implied, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, or non-infringement, except to the extent that such warranties cannot be excluded or limited by applicable law.

Without limiting the generality of the foregoing, we do not warrant, represent, or guarantee that:

the Site will be uninterrupted, timely, secure, error-free, or free from viruses, malware, or other harmful components;
any information, content, reports, audits, recommendations, or results obtained through the Site or Services will be accurate, complete, reliable, current, or suitable for your purposes;
any specific search engine rankings, positions (including but not limited to Google Map Pack, page 1, top 3, featured snippets, or any other position), organic traffic volumes, lead generation, conversion rates, sales, return on investment (ROI), or other performance metrics or business outcomes will be achieved, maintained, or improved;
our recommendations, strategies, implementation work, or any other Services will produce any particular outcome or result.

You acknowledge and agree that:

Search engine algorithms, ranking factors, and policies (including those used by Google, Bing, and other platforms) are complex, proprietary, and subject to frequent, material, and unpredictable changes over which we have no control;
SEO, local search optimisation, GEO optimisation, and digital marketing performance is inherently uncertain and depends on numerous factors outside our reasonable control, including (without limitation) the technical condition, content quality, freshness, and structure of your website, competitor activities and strategies, industry trends and changes, economic conditions, consumer behaviour, third-party platform policies and algorithm updates, actions by search engines or other platforms (including manual actions, penalties, or de-indexing), and the accuracy and completeness of information provided by you;
Any projections, estimates, forecasts, case studies, testimonials, examples of past results, or similar materials provided by us (whether on the Site or otherwise) are for illustrative and informational purposes only and do not constitute a guarantee, warranty, or prediction of future results, performance, or outcomes for your business or website;
We will apply reasonable skill, care, and diligence consistent with generally accepted industry standards and the scope of work set out in your Service Agreement, but we cannot and do not guarantee any specific results or outcomes.

10. Limitation of Liability

Nothing in these Terms excludes or limits our liability for:

death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors;
fraud or fraudulent misrepresentation;
any other liability that cannot be excluded or limited by Scots law or applicable UK law (including any statutory rights you may have as a consumer under the Consumer Rights Act 2015 or other consumer protection legislation, which are not affected by these Terms).

Subject to the above, and to the fullest extent permitted by applicable law, our total aggregate liability to you (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) arising out of or in connection with these Terms, your access to or use of the Site, or the provision, use, or performance of any Services shall not exceed the greater of: (i) the total fees (excluding VAT) actually paid by you to us under the relevant Service Agreement or engagement during the twelve (12) month period immediately preceding the date on which the claim or cause of action arose; or (ii) the sum of Five Hundred Pounds Sterling (£500).

We shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for any:

loss of profits, revenue, income, business, contracts, anticipated savings, or goodwill (whether direct or indirect);
loss, corruption, or damage to data or information;
business interruption, wasted management time, or wasted expenditure;
indirect, incidental, special, exemplary, punitive, or consequential loss or damage of any kind,

even if we have been advised of the possibility of such loss or damage. The limitations and exclusions in this clause apply regardless of the form of action and shall survive the termination or expiry of these Terms and any Service Agreement.

11. Indemnity

You agree to indemnify, defend, and hold harmless Flora Fusion Holdings Ltd t/a Glasgow SEO, its directors, officers, employees, agents, contractors, and affiliates from and against any and all claims, actions, proceedings, demands, losses, damages, costs, and expenses (including reasonable legal fees and disbursements) arising out of or in connection with:

your access to or use of the Site or Services;
any User Content you submit, upload, post, or transmit;
your breach of these Terms or any Service Agreement;
your violation of any applicable law, regulation, or the rights (including intellectual property, privacy, publicity, or contractual rights) of any third party;
any dispute between you and any third party arising from or relating to your use of the Site or Services.

We reserve the right, at our own expense and in our sole discretion, to assume the exclusive defence and control of any matter subject to indemnification by you. In such event, you agree to cooperate fully with us in the defence of such claims and to pay any costs, damages, or other amounts awarded against us or agreed by us in settlement. This indemnity shall survive the termination or expiry of these Terms and any Service Agreement.

12. Privacy

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and our Privacy Policy (available on the Site or upon request). By using the Site or engaging our Services, you acknowledge that you have read and understood our Privacy Policy and consent to our processing of your personal data as described therein. If you provide personal data of third parties, you warrant that you have obtained all necessary consents and have the right to provide such data to us.

13. Changes to Terms

We may amend, update, or replace these Terms from time to time at our discretion. We will notify you of material changes by posting the updated Terms on the Site with a revised "Last Updated" date and/or by sending an email notification to the address associated with your account (if applicable). Your continued use of the Site or Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to any material changes, you should stop using the Site and Services. Where changes materially and adversely affect your existing paid Services, we will use reasonable efforts to provide at least thirty (30) days' prior notice where reasonably practicable.

14. Site Availability

We aim to maintain the availability of the Site and Services but do not guarantee uninterrupted, error-free, or continuous access. We may suspend, restrict, modify, or discontinue the Site or any part of the Services at any time for maintenance, updates, security, legal, or operational reasons, with or without notice. We shall not be liable for any loss or damage arising from any such suspension, modification, or discontinuation.

15. Governing Law and Jurisdiction

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of Scotland.

The courts of Scotland shall have exclusive jurisdiction to settle any such dispute or claim. You irrevocably submit to the jurisdiction of the Scottish courts and waive any objection to proceedings in such courts on the grounds of venue or on the grounds that proceedings have been brought in an inconvenient forum.

Nothing in this clause shall limit our right to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdiction, whether concurrently or not. If you are a consumer resident in the United Kingdom, this clause does not affect your statutory rights to bring proceedings in the courts of your country of residence where applicable under consumer protection law.

16. General Provisions

Entire Agreement: These Terms, together with any applicable Service Agreement and our Privacy Policy, constitute the entire agreement between you and us in relation to the subject matter and supersede all prior agreements, understandings, negotiations, representations, and discussions (whether oral or written).

Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision, which shall remain in full force and effect.

Waiver: No failure or delay by us in exercising any right or remedy under these Terms shall constitute a waiver of that or any other right or remedy. Any waiver must be in writing and signed by us to be effective.

Assignment: You may not assign, transfer, or subcontract any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to any affiliate or successor in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets.

Notices: Any notice or communication under these Terms shall be in writing and delivered by hand, sent by prepaid post, or by email to the addresses set out in these Terms (or such other address as notified in writing). Notices shall be deemed received: (a) if delivered by hand, on signature of a delivery receipt; (b) if sent by post, at 9.00 am on the second business day after posting; or (c) if sent by email, at the time of transmission (or, if sent outside business hours, at 9.00 am on the next business day).

Third-Party Rights: These Terms do not give rise to any rights under the Contract (Third Party Rights) (Scotland) Act 2017 or otherwise for any person who is not a party to these Terms.

Last Updated: 27 May 2026