Glasgow SEO – Privacy Policy

Last Updated: 27 May 2026

This Privacy Policy explains how Glasgow SEO ("we", "us", "our") collects, uses, shares, and protects your personal data when you visit our website at www.glasgowseo.uk, contact us, request information, or use our SEO, digital marketing, or related professional services.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

Business Name: Flora Fusion Holdings Ltd t/a Glasgow SEO
Company Number: SC753532 (Scotland)
Registered Office: 28 Rutland Square, Edinburgh, EH1 2BW, United Kingdom
Website: www.glasgowseo.uk
Contact Email: admin@glasgowseo.uk

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

We only collect the personal data that is necessary for the purposes described in this policy. This may include:

Identity and contact data — name, business name, job title, email address, telephone number, and postal address.
Business and marketing data — website URL, industry, current marketing activities, goals, and any information you provide in enquiry forms or during consultations.
Technical and usage data — IP address, browser type and version, device type, operating system, referral source, pages visited, time spent on pages, and other analytics data.
Communication and preference data — records of your communications with us, your marketing and communication preferences, and details of any services you have purchased or enquired about.
Payment and transaction data (where applicable) — billing information, payment details (processed securely via third-party payment providers), and service history.

We do not intentionally collect special category (sensitive) personal data unless you voluntarily provide it and it is necessary for the services we are providing.

3. How We Collect Your Data

We collect personal data in the following ways:

Directly from you — when you complete forms on our website, email us, call us, attend meetings, or otherwise communicate with us.
Automatically — through cookies, analytics tools (e.g. Google Analytics), and server logs when you interact with our website.
From third parties — where you have given consent or where it is necessary (e.g. from marketing platforms, referral partners, or publicly available business information).

4. Lawful Basis and Purposes for Processing

We process your personal data on one or more of the following lawful bases under the UK GDPR:

Consent — where you have given clear consent (e.g. for marketing communications).
Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legitimate interests — where processing is necessary for our legitimate business interests (e.g. improving our website, responding to enquiries, preventing fraud), provided your interests and fundamental rights do not override those interests.
Legal obligation — where we are required to process data to comply with a legal or regulatory obligation.

Main purposes for which we use your data include:

Responding to your enquiries and providing quotes or proposals
Delivering our SEO, digital marketing, and related services
Managing client accounts, billing, and record-keeping
Improving and optimising our website and services
Sending service-related communications and, where you have opted in, marketing updates
Complying with legal and regulatory requirements

5. Cookies and Analytics

We use cookies and similar technologies on our website to:

Ensure the website functions correctly
Analyse how visitors use the site (via tools such as Google Analytics)
Remember your preferences where applicable

You can manage or disable cookies through your browser settings at any time. For more information, please see our Cookie Policy (available on the website) or contact us.

6. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties only where necessary and under appropriate safeguards, including:

Service providers and processors (e.g. website hosting, email delivery, CRM systems, analytics providers, payment processors, and IT support)
Professional advisors (e.g. accountants, solicitors, insurers)
Regulatory authorities or law enforcement where legally required

All third-party processors are required to process your data only on our instructions and in accordance with data protection law.

7. International Data Transfers

Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place. This may include using UK International Data Transfer Agreements (IDTAs), the UK Addendum to the EU Standard Contractual Clauses, or relying on adequacy regulations where applicable.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or to meet legal, regulatory, or legitimate business requirements. Typical retention periods are:

General enquiries — up to 2 years after last contact (unless you become a client)
Client data and records — 6 to 7 years after the end of the business relationship (to meet tax, accounting, and legal requirements)
Marketing data — until you unsubscribe or withdraw consent

We will securely delete or anonymise data when it is no longer required.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include secure servers, encryption where appropriate, access controls, and regular security reviews. While we take reasonable steps to protect your data, no system can be guaranteed to be 100% secure.

10. Your Rights Under UK Data Protection Law

You have the following rights in relation to your personal data (subject to certain conditions and exceptions):

Right to be informed
Right of access (subject access request)
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights in relation to automated decision-making and profiling

To exercise any of these rights, please contact us using the details below. We will respond within one month (or longer in complex cases, in which case we will notify you).

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been processed unlawfully:
ICO Website: https://ico.org.uk
Helpline: 0303 123 1113

11. Marketing Communications

Where we send marketing communications, we do so only where you have given consent or where we have a legitimate interest and you have not opted out. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any websites you visit.

13. Children

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, our practices, or the services we offer. The updated version will be posted on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Data Protection Contact: Steve
Email: admin@glasgowseo.uk
Address: 28 Rutland Square, Edinburgh, EH1 2BW, United Kingdom

This Privacy Policy is provided for information purposes and does not form part of any contract between you and us.